six sigma operational management

Part 1

Six Sigma

The importance of quality has now been recognized by businesses for decades. However, there are many philosophies and programs that have been proposed and used in the elusive quest for increased quality. One of the more recent (and more successful) attempts at formalizing the approach to quality improvement is the Six Sigma initiative that was developed at Motorola (and later adopted in many other companies). Identify a company that uses the Six Sigma quality improvement program other than the ones discussed in the textbook or the lecture pages (also, do not use the same company that you analyzed in W1 project, and that you will be discussing again in W3 project). For this company, answer the following questions:

• What element of the organization’s activities did they use Six Sigma to improve?
• What caused the company to undertake the Six Sigma initiative?
• What were the positive results caused by the implementation of Six Sigma improvement processes?
• Were there any problems associated with attempting to implement Six Sigma within the organization (this does not occur in every organization)?

• Based on your research about this company and the readings for this week, would you say that Six Sigma is an important area of quality management? If so, why? If not, why not?

The final paragraph (three or four sentences) of your initial post should summarize the one or two key points that you are making in your initial response.Your posting should be about 1 page (400 to 500 words) in length.Justify your answers using examples and reasoning. Comment on the postings of at least two peers and state whether you agree or disagree with their views.

Do not use Apple inc. or any company in the textbook Operations and Supply Chain Management: The Core 4th ed. Do not use Apple or any company in that text book please. Need 3 references

Part 2

Product and Process Development

For this assignment, look at the company you began analyzing in Week 1 from the perspective of the manufacturing it does or service it provides.First, discuss the following for your company:

• Summarize the company’s product or service that you are analyzing, including a mention of whether or not the company deals only in products, only in services, or if they offer both.
• Summarize the process by which these products are made or by which these services are provided (in other words, what is the process that is being used?). Be sure to mention whether or not changes to this process are needed when new products or services are introduced by the company.
• Assess why the company does or does not outsource the manufacturing of its products or the provision of its services.

Then, complete the following tasks as part of your analysis:

• Diagram the process that is currently in use by developing a process map for how the company manufactures the product or provides the service.
• Justify areas of process improvement for the company based upon the process map.
• Evaluate whether the company is a make-to-order, make-to-stock, assemble-to-order, or engineer-to-order company, explaining what it is about the company that makes them the type of company that you are describing them to be.

For this assignment you will use apple inc. when you except the assignment, I will give you what I have in week one for them. APA format with 3 references please.

Submission Details:

• Submit your report in a two- to three-page Word document, using APA style.
• Submit it to the Submissions Area by the due date assigned.
• Name your documents SU_MBA6012_W3_LastName_FirstInitial.docx.